Telephone: 269-969-6161
Nationwide WATS Service: 1-800-968-3251
Fax:269-969-6078

PRESIDENT & C.E.O.

• Christopher M. Flynn, M.D., Pathologist

LABORATORY DIRECTOR

• James C. Niewenhuis, M.D., Pathologist

ADMINISTRATIVE DIRECTOR

• Gary L. Roecker, MT (ASCP) DLM

BUSINESS MANAGER

• Larry DePompolo, B.S.

TECHNICAL DIRECTOR

• Kenneth L. VandenBosch, MT (ASCP)

TECHNICAL MANAGER

• Jeremy Spinney, MT (ASCP)

MANAGER, PATIENT AND OUTREACH SERVICES

•  Marcus Glass, MT (ASCP)

BUSINESS SERVICES MANAGER

• Joy Dixon

BILLING AND BUSINESS OFFICE MANAGER

• Cheryl Young

PATIENT SERVICE CENTERS

New Patient Service Center
175 College Street, Battle Creek
Monday through Friday - 6:30 AM to 5:00 PM
Saturday - 7:00 AM to 12:00 PM

Oak Ridge Office
391 South Shore Drive, Suite 216, Battle Creek
Monday through Friday - 6:30 AM to 5:00 PM

Brookside Medical Center at Brickyard Creek
3600 Capital Avenue, S.W., Suite 206, Battle Creek
Monday through Friday - 8:30 AM to 5:00 PM

DEPARTMENTAL TELEPHONE LISTING

0 or 6900 - Operator

• General assistance
• Scheduling for Courier services

4900 - Client Services

• Result information
• Pathology
• Assistance with test requirements and result interpretation

6903 - Patient Billing

• Patient and Insurance billing services

6961 - Account Billing

• Monthly account invoicing

6923 - Marketing

• Any concerns regarding; RML Laboratory services.

6912 - Computer Operations

• General issues with computer and printer systems.

FOR FURTHER ASSISTANCE

ACCOUNT SERVICE REPRESENTATIVE

• Debbie Hopkins Ext. 6925

COORDINATOR, PATIENT AND OUTREACH SERVICES

• Toni Wilhelms Ext. 6923

MANAGER, PATIENT AND OUTREACH SERVICES

• Marcus Glass Ext. 4150

PHLEBOTOMY SUPERVISOR

• Nika Rall Ext. 4152

TECHNICAL DIRECTOR

• Ken VandenBosch Ext. 6932

TECHNICAL MANAGER

• Jeremy Spinney Ext. 4915

BILLING & BUSINESS OFFICE MANAGER

• Cheryl Young Ext. 6916

BUSINESS MANAGER

• Larry DePompolo Ext. 6931

ADMINISTRATIVE DIRECTOR

• Gary Roecker Ext. 6927